Privacy Policy

Last Updated: September 15, 2025

At Arven House Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

Design Services Information: Details you provide during consultations (room measurements, photos, project preferences, etc.).

Website Usage Information: Data automatically collected through cookies, IP address, browser type, and browsing behavior.

Communication Information: Emails, messages, and feedback you provide to us.

2. How We Use Your Information

We use collected information to:

Process and fulfill product orders.

Provide interior design consultations and services.

Communicate with you regarding orders, services, or inquiries.

Improve our website, products, and services.

Send marketing communications (only if you’ve opted in).

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Service Providers: Payment processors, shipping carriers, and website hosting platforms (e.g., Shopify).

Legal Obligations: If required by law, regulation, or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You may disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We implement reasonable safeguards to protect your information.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
a. General Rights

You may have the right to:

Access, correct, or update your personal information.

Request deletion of your data.

Opt out of marketing communications at any time.

Restrict or object to certain data processing.

b. CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request details about the personal information we collect, use, and share.

Right to Delete: Request deletion of personal information we hold about you.

Right to Opt Out: Request that we do not sell your personal information (we do not sell data).

Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To make a CCPA request, contact us at [Insert Contact Email].

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect information from children.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Arven House Design
Email: hello@arvenhousedesign.com

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.